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Frequently Asked Questions

What are your booking conditions? 

When making a reservation, the entire balance is due, and we provide a variety of payment options for your convenience. Unfortunately, we are unable to offer holds or deposits to confirm your reservation and dates. Instead, we respectfully ask that you book as soon as possible because space fills up rapidly!

What if I need to cancel my booking?

We give a full refund for cancellations up to 30 days before check-in, a full refund for cancellations made within 48 hours of booking and at least 14 days before check-in. After that, a 50% refund is given up to 7 days before check in. There is no refund after 7 days before check-in.

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