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Frequently Asked Questions

What are your booking conditions? 

When making a reservation, the entire balance is due, and we provide a variety of payment options for your convenience. Unfortunately, we are unable to offer holds or deposits to confirm your reservation and dates. Instead, we respectfully ask that you book as soon as possible because space fills up rapidly!

What if I need to cancel my booking?

We give a full refund for cancellations up to 30 days before check-in, a full refund for cancellations made within 48 hours of booking and at least 14 days before check-in. After that, a 50% refund is given up to 7 days before check in. There is no refund after 7 days before check-in.

We ensure your property is listed for optimum revenue. We make money when you make money. It's as simple as that!

Onboarding

FREE

  • Styling

  • Initial Inspection

  • Professional Photography

  • Property Listing

  • Organize Insurance

Management Fee

Price on Request

  • Multi-channel marketing

  • Price optimization

  • Monthly Revenue Statements

  • Guest Communication

  • Check-in/check-out

  • Guest vetting

  • Luxury toiletries

  • Hotel quality linens and towels

  • Replenishment of essentials

  • Guest welcome packs

  • Organize Property Maintenance

  • Organize Property Cleaning

  • 24/7 Guest Support​

  • Interior Design

  • Utility Setup

  • Pay Utility Bills

  • Maintenance

  • Other Services

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